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We'd like to hear your comments about our website and your suggestions for improvement. Contact our Customer Service line at 1-800-883-7323 or use the form below.

Questions about your print subscription?

FAQ

Replacement copies or Damaged Issues
Please call 1-800-883-7323. Replacement copies for NASCAR Illustrated will be sent if you have not received your issue by the 15th of the Month of the issue. Damaged issues - we will ask for damaged issue to be returned if at all possible, and we will add an issue to your subscription. We will send out your replacement copy for the damaged issue.
Missed issues
Please call 1-800-883-7323. It is very important that you notify us of your move, change of address, etc. as quickly as possible! We are not always notified by USPS and if they notice more than one time they have missed you should call or email at once.
Payment issues
Typically caused by payment not processing before the sort date for a given issue; our sort timing is one month + prior to month date on Illustrated.
Delivery issues
Please call 1-800-883-7323 and we will begin an epub watch; file with our USPS liaison and have our printer check for known problem areas. We will send replacement copies up to 2 times per year for NASCAR Illustrated.
Editorial issues and submissions
You can contact editorial via the form above. Select "Editorial" from the drop down list at the top of the form.
Canada Postage Issues
The amounts charged on Canadian (and foreign) orders are based on hard costs to us as a publisher. We average between 500 - 700+ subscribers in Canada so we do not receive any discounts on our shipping/delivery. While you may pay less with other magazines, that cost is typically based on a large volume of Canadian subscribers and volume discounts or in some cases the subscriber base is large enough in Canada that they actually produce/print those issues in Canada and do not incur the extra shipping. We are only passing along our actual costs for this service.
Change of Address
You may call the toll free line 1-800-883-7323 or send us an email with your change of address information. Please send this as quickly as you have the information available.